•Collaboratively setting goals and developing action plans

•Building patient’s skills and their ability to problem solve strategies to overcome barriers to goals the patient has established

•Following up on action plans

•Connecting patients with community programs to help them meet goals and/or sustain healthy behaviors.

Next, we’ll look at a specific technique, the 5 A’s, that providers can use as a guideline for implementing many of the interactions suggested above.

Reference:

Institute for Healthcare Improvement (2009). Patnering in Self-Management Support: A Toolkit for Clinicians. Available at: http://webcache.googleusercontent.com/search?q=cache:3K2554SIveYJ:www.improvingchroniccare.org/