Title:
The match between motivation and performance management of health sector workers in Mali
Authors:
Dieleman, M.
,
Toonen, J.
,
Touré, H.
,
Martineau, T.
Year:
2006
Journal:
Human Resources for Health
Volume:
4
PAGE:
7
ISSN:
1478-4491
Language:
eng
Subject:
Health and Nutrition
Keywords:
health services
,
human resource management
,
policy
Abstract:
Operational research was conducted in Mali to describe the factors motivating and demotivating health workers in Mali and match the motivators with the implementation of performance management. An exploratory qualitative study was followed by a cross-sectional survey, during which 370 health workers were interviewed. The study population consisted of health workers of eight professional groups. It was found that the main motivators of health workers were related to responsibility, training and recognition, next to salary. These can be influenced by performance management, including job descriptions, supervisions, continuous education and performance appraisal. Performance management is not optimally implemented in Mali, as job descriptions were not present or were inappropriate; only 13% of interviewees received 4× per year supervision, and training needs were not analysed. Some 48% of the interviewees knew their performance had been appraised in the last two years; the appraisals were perceived as subjective. No other methods were in place to show recognition. It was concluded that the motivation of staff could be improved by matching performance management activities to motivators identified by operational research.
Organization:
KIT - Royal Tropical Institute
Country:
Mali
Region:
Africa South of Sahara
,
West Africa
,
Africa
Category:
Research
Right:
© 2006 Dieleman et al. This article is licensed under a Creative Commons Attribution License.
Document type:
E-article
File:
113784.pdf