Title:
Is change management the key to improved urban water service delivery? : the case of two water service providers
Authors:
Wario, A.
,
Nyaboro, F.
Place:
[The Hague]
Publisher:
SNV
Year:
2009
Series Title:
Case Studies
PAGE:
5
Language:
eng
Subject:
Infrastructure, Transport and Urban Development
Keywords:
water
,
sanitation
,
capacity building
,
sustainable development
Abstract:
This report discusses SNV's support in strengthening the capacity of Isiolo Water and Sewerage Company (IWASCO) and Nanyuki Water and Sewerage Company (NAWASCO) to: 1) improve access to water and sanitation services to residents under its jurisdiction and make deliberate attempt to reach underserved population (the poor) with water and sanitation through environmentally sustainable services, 2) improve functionality of water system through socially responsible commercialization (cost recovery).
Organization:
SNV - Netherlands Development Organisation
Country:
Kenya
Region:
East Africa
Category:
Practice
Right:
© 2009 SNV
Document type:
Report
File:
172781.pdf