Title:
India : equity effects of quality improvements on health service utilization and patient satisfaction in Uttar Pradesh state
Authors:
Peters, David and Rao, Krishna and Ramana, G.N.V.
Place:
Washington, DC
Publisher:
World bank
Year:
2004
Journal:
Health, nutrition and population (HNP) discussion paper. Reaching the poor program paper
Volume:
5
PAGE:
--
Subject:
Health and Poverty
Keywords:
health care delivery, health programmes, health services, poverty, india
Abstract:
This study investigates the impact of a health systems development project on utilization of health services and patient satisfaction for the poor. The project introduced management training, new staffing and service patterns, provision of essential drugs, and repair of equipment and facilities.
URL:
http://siteresources.worldbank.org/HEALTHNUTRITIONANDPOPULATION/Resources/281627-1095698140167/RPP5IndiaUP.pdf
Document type:
Portal