Title: Communicating change to laboratory customers

Authors: Henemyre-Harris, Claudia and Sakuda, Linda S.

Place: [Chicago, IL etc.]

Publisher: American society for clinical pathology (ASCP)

Year: 2011

Journal: LabMedicine

Volume: vol. 42

PAGE: 403--409

Subject: Laboratory Quality Strengthening

Keywords: health services, scientific facilities, management

Abstract: Laboratory change may have a ripple effect throughout the entire hospital and/or medical system. This article describes a 7-step approach to assist laboratory managers in disseminating laboratory change to the appropriate customer at the right time.

URL: https://academic.oup.com/labmed/article/42/7/403/2657654

Document type: E-article