Title: The role of total quality management in raising the service quality of public health laboratories in developing countries

Authors: Mallapaty, Gabriele

Place: [S.l.

Publisher: The Public health care laboratory]

Year: 1999

PAGE: --

Subject: Laboratory Quality Strengthening

Keywords: health services, public health, scientific facilities, quality control, management, capacity building

Abstract: Total Quality Management, as described in this thesis, calls for better management of available resources and a service-wide, comprehensive quality improvement led by central health planners.

URL: http://www.phclab.com/images/Thesis.pdf

Document type: Portal