Title: The external assessment of health services

Authors: Shaw, Charles

Place: [London

Publisher: International hospital federation

Year: 2004]

Journal: World hospitals and health services

Volume: vol. 40, no. 1

PAGE: 24--27

Subject: Laboratory Quality Strengthening

Keywords: health services, quality control, standardization

Abstract: External assessment is increasingly used worldwide to regulate, improve and market health care providers, especially hospitals.This article discusses common models such as peer review, accreditation, statutory inspection and ISO certification.

URL: http://www.who.int/management/External%20Assessment%20of%20Health%20Services.pdf

Document type: Portal