Title: Employee engagement vital to ISO 15189 success

Authors: Walters, Lisa M.

Place: [Nokomis, FL]

Publisher: NP communications

Year: 2011

Journal: MLO : medical laboratory observer

PAGE: --

Subject: Laboratory Quality Strengthening

Keywords: health services, scientific facilities, standards, health personnel

Abstract: Quality is everyone’s responsibility, but organizations with quality-management systems (QMS) still tend to surrender all quality issues to one department, even while QMS is expected to engage all staff members within the day-to-day work of the organization toward that higher quality goal.

URL: https://www.mlo-online.com/employee-engagement-vital-to-iso-15189-success-rn-rn-by-lisa-m-walters-phd-mba-mtascpsbb-ssgb.php

Document type: E-article