Title: Making services work for poor people

Authors: Devarajan, Shantayanan and Reinikka, Ritva

Place: [Washington, DC]

Publisher: World bank group

Year: 2002

PAGE: --

Subject: Rural Decentralization and Local Governance

Keywords: gender, education, health, budgetary policy, poverty alleviation, public services, governance

Abstract: The framework outlined in this paper provides a way to examine options for improving the outcome of public services for the poor. The different examples all improved outcomes by addressing aspects of the relationships between policymaker, service provider, and client.

URL: http://siteresources.worldbank.org/INTWDR2004/Resources/17976_ReinikkaShantaInitialFramework.pdf

Document type: Portal