Title: How can we help you? : a toolkit for establishing a local government one stop desk

Authors: Hecker, Jan and Netolick‎, Miroslav and Tّebovل, Moravskل and Maathuis, Sander and Vis, Carolien

Place: The Hague

Publisher: VNG international

Year: cop. 2010

PAGE: --

Subject: Rural Decentralization and Local Governance

Keywords: local government, public services, guidelines

Abstract: This toolkit presents the step-by-step approach VNG International has developed over the years in various projects, mainly in Central and Eastern Europe. Its final objective being the creation of fully operational one stop desks wherever these may be needed.

URL: http://www.vng-international.nl/fileadmin/user_upload/downloads/publicationsAndTools/toolkit_one_stop_desk_ENG.pdf

Document type: Portal