Title: Improving local governance and service delivery : citizen report card learning tool kit : print version of the learning toolkit

Place: [Metro Manila]

Publisher: Asian development bank (ADB)

Year: 2007

PAGE: --

Subject: Rural Decentralization and Local Governance

Keywords: local government, public services, accountability, civil society, popular participation, asia

Abstract: This self-learning course is designed to help users develop the basic knowledge and skills to implement Citizen Report Cards (CRCs), which is a simple but powerful tool to provide public agencies with systematic feedback from users of public services.

URL: http://www.citizenreportcard.com/crc/pdf/manual.pdf

Document type: Portal