Title:
E-Service delivery : a manual for delivering E-services as a local government in the digital information society
Authors:
Voogd, M.
,
Bac, J.
,
Zaal, J.
,
Andreeva, K.
Place:
The Hague
Publisher:
VNG International
Year:
2007
PAGE:
72
Language:
eng
Subject:
Information, Knowledge and Communication
Keywords:
government
,
information and communication technologies
Abstract:
This publication has the objective of offering a practical and useful instrument to local governments which are willing to deliver their services by making use of the digital infrastructure. Since organizations and citizens increasingly make use of the wide range of opportunities offered by digital information exchange, it has become one of the main priorities of national and local governments all over the world to make use of the internet in various fields. As delivering services to citizens is one of the most important responsibilities of local governments and involves information
exchange, it easily fits the profile of a main target field in terms of e-governance.
Organization:
VNG International
Category:
General
Right:
© 2007 VNG International
Document type:
E-Book/ E-Book Chapter
File:
480509.pdf