Title: Review and proposal of indicators (KPI) for library and social media

Authors: Gonzلlez Fernلndez-Villavicencio, Nieves

Place: [S.l.

Publisher: E-prints in library and information science (E-LIS)

Year: 2012]

PAGE: --

Subject: Librarianship in the South

Keywords: technical services (libraries), internet, evaluation

Abstract: The objective of this paper is to develop a set of indicators libraries can apply for evaluating the use and impact of their Web 2.0 services with the aim to obtain cost and return of investment (ROI) of such services.

URL: http://eprints.rclis.org/18867/

Document type: E-article