Title: Accountability in public services in South Africa : selected issues

Authors: Brink, Rogier van den

Place: [Washington, DC]

Publisher: World bank

Year: 2011

PAGE: --

Subject: Rural Decentralization and Local Governance

Keywords: popular participation, public opinion, accountability, public sector, private sector, public services, local government, south africa

Abstract: The service delivery capacity and quality challenges in South Africa are examined by analysing the interaction between service providers and beneficiaries. Special emphasis is placed on the accountability relationships among citizen-users, policymakers, and service providers.

URL: http://siteresources.worldbank.org/INTSOUTHAFRICA/Resources/Accountability_in_Public_Services_in_Africa.pdf

Document type: Other